Tipo de Cambio
Palabra clave: en
: Customer Service
Número de anuncio: 452,493

Ensure to provide excellent customer service through email, chat and some phone calls
Manage a large amount of incoming emails.
Generate sales leads
Assist directly or route customers to the appropriate personnel for assistance.
Handle customer complaints, provide appropriate solutions and alternatives in a timely manner; track, follow-up and resolve customer’s outstanding issues in a timely fashion.
Keep records of customer interactions, process customer accounts and file documents (reporting)
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Show confidence at troubleshooting and eager to investigate if they don’t have enough information to resolve customer complaints.
Assist in training peers on improving customer support service.
Develop and maintain in-depth product knowledge.
Communicate customer feedback to technical and marketing teams in order to develop processes for better serving customers.
Heisol Faurrieta
Teléfono:  6462480083

Publicado el : 2018-07-20 11:51:56

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